SAR-100 XP install problem

[Francis]

Can see GROOTUSB.INF and SETUUP.EXE on CD at D:\DRIVERS.
Plugged in USB lead, new hard ware detected (good so far).
Wizard starts, selected : install from a list or specific location (ie. D:\DRIVERS) then reports: can not find software for USB device.

So I started D:\drivers\ setup.exe but on the next screen is driver type "WAN" whereas the screen shoot in the manual shows driver type as "ATM" - at this point I quit and seek advice.

[Brownie]

it will work fine - just continue the installation :)

[rsavage]

Similar question to the first one in this thread.

The installation instructions for the SAR100 instruct you to choose WAN (PPPoA) drivers, which is confirmed by the follwoing screen shot. However, the screen shot (headed 'Start Copying Files') that appears after the instruction to click on next shows the current settings as:

Service Provider GlobeSpan ATM (PPPoA)


My ISP also states that my PPP type should be PPPoA (PPP over ATM) not PPPoE.

Do I stick with WAN (PPPoA) or choose ATM (PPPoA)?

Regards Richard

[JohnK]

Originally posted by rsavage
Similar question to the first one in this thread.

Do I stick with WAN (PPPoA) or choose ATM (PPPoA)?

Regards Richard

Yes, choose WAN(PPPoA).

[Francis]

FEEDBACK XP AND SOLWISE SAR100

The set up instruction booklet is for Windows 2000. It is not usable for Windows XP. (The booklet should have a reference number of some type).

The CD title reads EA100 ADSL USB Modem V1.11.0007Q. This includes a 45 page Installation Guide in a PDF file. As a Microsoft Certified Professional I was astonished by the difficulty I had following the guide and hope this may assist other users and in its revision. Set up was aided by several calls to the help line on 0845 458 4558.

SCOPE: This feedback is limited to the set up of a freestanding XP PC using the ATM options and a BT ADSL. The ISP is Nildram.

PRELIMINARIES
To read and print the PDF file you must either have Adobe Acrobat loaded on the target PC or have access to another PC with Acrobat loaded, a printer and 45 sheets of paper. (It would have been helpful to have the Acrobat on the CD). These notes are intended to clarify and expand the text in the Installation Guide.

Ensure that file type extensions are shown. As necessary click Start / Control Panel / View tab / ensure that the option Hide File type is NOT ticked.

Ensure that all the micro filter splitters are in place. Double check that all telephones or answer-phones are connected to the BT ADSL line via a micro filter splitter.

Do not connect any cables to the USB modem until instructed to do so.

Close any open windows and disable any virus checker.

OVERVIEW OF WIZARDS
You will use the
- Found New Hardware Wizard
- Globspan DSL modem set up Wizard on CD, used twice
- Create a New Connection Wizard (Should be, but is not part of the Installation text. It is described later).

TEXT CORRECTIONS

Page 7
Software Setup
Replace text: 1 System will automatically ..
With text: If the Found New Hardware Wizard starts click on Cancel and ensure that both cables are disconnected from the ADSL modem.

Page 8

Section 2 replace text double click on Setup.exe with text double click on Drivers and then double click on Setup.exe

Section 3 add text following: Click Yes to agree licence conditions

NOTE: the conditions are not actually displayed!

Section 4: I used GlobeSpan WAN (PPPoA)

Section 4: replace text: Continue with Step 4 below
With text: Continue with Step 5 below.

Section 4: replace all references to 3a with text 4a.

Section 4: replace all references to 3b with text 4b.

TIP take step 4a because the defaults are not suitable for BT ADSL lines

Section 4a: I used ANNEX-A ATM driver

Page 9

Section 4b I used VPI = zero and VCI = 38
Encapsulation = RFC 2364 PPPoATM NULL Encapsulation
Modulation = G.DMT

Page 10

Section 8 add text: connect the USB cable to your PC and ADSL modem. Do not connect the other cable until instructed at a later stage. The modem light will not light up at this point.

Page 11 and 12

Section 9-3 at end add: now go to Chapter 3.

Sections 9-4 to 9-6
This will occur after step 4 in Chapter 3 at the bottom of Page 13.
Add text to 9-6: Message will show advising: Your new Hardware is ready for use. The Power light and Link light will show a steady red colour. See later how to use The New Connection Wizard

Page 13

Section 4 Before Select Yes insert: Connect ADSL phone lead, note the modem power light will flash and then remain on. The link light will flash. Remove CD and reboot. Following reboot follow steps 9-4 to 9-6 on pages 11 and 12.

ADDITIONAL CHAPTER

How to create a new connection

Click on Start / Connect To / Show all connections / New Connection Wizard

Select Connect to Internet / Next
Select Set up my connection manually / Next
Select Connect using a dial up modem / Next
Tick ISDN channel – GlobeSpan USB ADSL WAN modem (believe me: tick ISDN!) / Next
ISP Name (This is the text which shows when you connect, it might distinguish between the ADSL connection and V.90 back up connection if you have one) / Next
Phone number: 0,38 for BT lines 0,88 only if in Kingston upon Hull Next
User Name, your ADSL Login advised by your supplier e.g. something@gotadsl.co.uk
Password: as advised by ADSL supplier
Confirmation of Password
Click to select all 3 tick box options
Optionally: tick on add a short cut and then click Finish.

Good luck everyone.

[rsavage]

Despite my earlier enquiry I had no problems actually setting up the modem and connecting to the World Wide Not-much-of-a-wait-now. Nildram support we very helpful in setting up (unsupported) Netscape. The paper instructions gave enough of an idea of what was going on for me to complete the setup of the modem.

IMHO Francis is being a little mean about the lack of Acrobat on the instal disc - anyone brave enough to install their own Broadband modem is very likely to already have it installed on their PC.

Seasons Goodwill to all.

Richard

[Bob Singleton]

I'm having similar problems to Francis. I've switched off all my anti-virus software, but driver only loads to 30% and then just hangs. I've gone through my system and uninstalled things I thought might conflict (there is a parts ordering system that has caused problems in the past, but I've got rid of that for the moment), but I still can't get anywhere. My ISP even e-mailed to me in zip form all the drivers in case the CDROM was corrupted, but still no luck. Anyone got any suggestions?

Thanks

Bob Singleton
www.villagemowers.co.uk

[Brownie]

Phone number: 0,38 for BT lines 0,88 only if in Kingston upon Hull Next

For KC
Telephone #: 1,50
VPI = 1
VCI = 50
Encapsulation Mode is LLC on KC